By using this website and services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

Introduction

Creative Fella provides creative design services, including but not limited to graphic design, branding, website design, and other related services. These Terms and Conditions govern the provision of these services to you, the client.

Design Process

The design process begins once the client provides all necessary information and materials, including design briefs, logos, images, and text. Creative Fella will provide an estimated timeline for project completion based on the scope of work. Please note that this timeline is an estimate and may change due to revisions, additional requests, or unforeseen circumstances.

Creative Fella offers a predetermined number of revisions as agreed upon in the project proposal. Additional revisions beyond this limit will incur extra costs, which will be communicated to the client before proceeding. Revisions are limited to adjustments within the original project scope. Significant changes or requests outside the initial brief may be considered additional work and will be billed accordingly.

The client is responsible for reviewing all designs and providing feedback within the specified timeframe. Delays in feedback may lead to project completion delays. Final approval of the design work by the client is required before the project is considered complete. Once approval is given, no further changes can be made without incurring additional costs.

Deposit and Payment Terms

A non-refundable deposit is required to commence work on any project. This deposit confirms the client’s commitment and allows Creative Fella to allocate the necessary resources. The deposit must be paid within the timeframe specified in the project proposal. Failure to pay the deposit within this period may result in delays or project cancellation.

The remaining balance of the project cost is due upon project completion and prior to the final delivery of any design files. Payment must be made within the specified timeframe of the final invoice date. Late payments may incur interest charges at a rate specified in the invoice until the balance is paid in full.

Creative Fella accepts various payment methods, including bank transfer, PayPal, and credit card. All payments should be made in the specified currency.

No Refund Policy

The deposit paid at the start of the project is non-refundable. This policy is in place to cover the time, resources, and commitment allocated to the project by Creative Fella.

Once the client has approved the final design and the balance has been paid, no refunds will be issued. It is the client’s responsibility to ensure satisfaction with the work before providing final approval. In the event that the client terminates the project after work has commenced but before completion, the client will be responsible for paying for any work completed up to the point of termination. No refunds will be issued for work completed.

Intellectual Property Rights

Upon full payment of the project, Creative Fella will transfer the rights of the final design to the client. However, Creative Fella retains the right to use the design for portfolio purposes, marketing, and self-promotion. All preliminary work, concepts, and ideas presented during the design process remain the intellectual property of Creative Fella unless otherwise agreed upon in writing.

Confidentiality

Creative Fella agrees to keep all client information and materials confidential. We will not share this information with third parties without the client’s consent, except where necessary for the provision of services.

Limitation of Liability

Creative Fella will not be liable for any damages, losses, or expenses arising from the use of the final design, including any claims made by third parties. The client assumes full responsibility for the accuracy of the information and materials provided to Creative Fella.

Governing Law

These Terms and Conditions are governed by the laws of the applicable jurisdiction without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the specified jurisdiction.

Amendments

Creative Fella reserves the right to amend these Terms and Conditions at any time. The client will be notified of any significant changes, and continued use of the services after such notification will constitute acceptance of the amended Terms.

Acceptance

By engaging Creative Fella’s services, the client agrees to these Terms and Conditions. It is the client’s responsibility to read and understand these Terms before commencing any project.