Welcome to Creative Fella. We take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting our website, creativefella.co.uk. By accessing and using our site, you agree to the practices described in this policy.

Information We Collect

We collect and process the following types of information:

Personal Information:

 When you interact with our website, such as by subscribing to our newsletter, filling out contact forms, or participating in any promotions or surveys, we may collect personal details such as your name, email address, and any other information you choose to provide.

Technical Information:

We automatically collect certain information when you visit our site. This includes your IP address, browser type, operating system, referral source, and pages you accessed. This data helps us understand how our website is used and enables us to enhance user experience.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your browsing behaviour on our site. Cookies help us remember your preferences and personalize your experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

How We Use Your Information

The information we collect is used for the following purposes:

Communication:

We use your personal information to communicate with you, respond to your inquiries, and provide the information or services you have requested from us.

Marketing:

With your consent, we may send you newsletters, promotional materials, or other communications about our services, offers, or events. You can opt-out of receiving these communications at any time by following the unsubscribe link in our emails or contacting us directly.

Site Improvement:

The technical information we collect is used to analyse website traffic, monitor performance, and improve the design and functionality of our site. This data helps us ensure that our website is user-friendly and meets the needs of our visitors.

Legal Compliance:

In certain circumstances, we may be required to use or disclose your information to comply with legal obligations, resolve disputes, or enforce our terms and conditions.

Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Services

Creative Fella may use third-party services, such as analytics providers or social media platforms, to enhance our website and marketing efforts. These third parties may collect, use, or store your information in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you engage with through our website.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

Access:

You have the right to request a copy of the personal information we hold about you.

Correction:

If any of the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Deletion:

You have the right to request that we delete your personal information, subject to certain exceptions as required by law.

Objection:

You may object to the processing of your personal information, particularly for direct marketing purposes.

Data Portability:

In certain circumstances, you have the right to request that we transfer your personal data to another organisation.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable data protection laws.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to delete such information from our records.

Changes to This Privacy Policy

Creative Fella reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:

Creative Fella
PO Box 15113
Birmingham, B2 2NJ

hello[@]creativefella.co.uk